If you were involved in an incident, big or small, we urge you to let us know as soon as possible and, of course, call 911 if it warrants an emergency.
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To start, we need to get as much information as possible. Please contact us by selecting the Help button on the bottom left of your in-app screen. Continue to tap 'Other' and fill out all of the necessary information on the form and provide a detailed description of what occurred!
Additionally, you may contact out to Spin's support email and/or give us a call for additional assistance.
Please be as specific as possible.
- Vehicle ID number
- Names of parties involved
- All contact information
- Any other information that is deemed necessary in determining what happened.