Guide: University of California, San Diego

Welcome, UCSD students!

We have a few rules that all UCSD Spin users should abide by, but the rule of thumb is park safely and make sure all bikes are on campus at the end of your ride.

Parking:

Spin bikes should be parked within a few feet of the nearest bike rack on a hard concrete location. Specially designated campus bike zones will be created as demand patterns are identified. The bike should never block pedestrian or any travel, access or cause a safety hazard.

Zone Limits:

Bikes are meant for use on campus by students, faculty and staff. If you take a bike off campus, you should return it to campus in a timely manner the same day. If your app doesn't let you unlock your bike if you find yourself off-campus, please send us a message via the "Help" button on the bottom right corner of our site.

E-Bikes FAQ:

• Are there e-bikes on UCSD's Campus?

  Yes! As of May 1st, there are 5 e-bikes on campus. As the spring quarter progresses, there will be up to 50 deployed on campus for students, faculty and the community to use and enjoy.

• How much do the e-bikes cost?

  For the remainder of the Spring quarter, there will be the same price as the standard Spin bike - $1 per 30 minutes, or $0.50 per 30 minutes with a valid UCSD.edu email address.

• How do I locate an e-bike on campus?

  Simply open up the app map to locate an e-bike near you!

• Can I take an e-bike off campus?

  For now, we ask that we keep the e-bikes within the UCSD community. Spin is exploring the prospect of allowing e-bikes off campus for the fall quarter.

• How do I turn it on?

  There's an ON button on the tiny control panel near the right handlebars. If it's not already on, simply tap the middle button.

• Does the electric assist work going up steep hills?

  E-bikes are a powerful way to get around campus, including up-hills. With too much stress, however, it’s been recorded that the electric assist temporarily shuts.

• What's the black box on the stem?

  That's our swappable battery - we're keeping track of the battery levels fo each bike and are able to swap them out when they need a recharge. An additional model will be introduced later this month that includes the battery encolsed by the bike frame.

• Does my Spin Unlimited membership cover e-bike?

  For the remainder of the Spring quarter, all e-bikes trips will be covered under the Spin Unlimited plan. If and when the pricing of the e-bike changes, details around whether they’re including under Spin Unlimited will be announced as well.

• Are all the e-bikes the same? What classification does the e-bike fall under?

  There are currently 2 types of e-bikes being piloted on campus. All Spin e-bikes fall under “Class 1” e-bikes under the California vehicle code.

• What happens if the e-bike runs out of battery?

  No worries! All e-bikes also work as normal bikes, too. An alert will go out to our team to swap out the battery. Alerting our support team at [e-mail] that the battery has died may also help us prioritize the battery swap out battery.