Spin Refund Policy

For refunds on $5 Top Ups and credit balances:

• Spin will refund a $5 top up to users if requested within 3 days of purchase. If the balance has been used, the remaining balance is no longer refundable, unless Spin no longer operates in your city.

Monthly/Annual Spin Unlimited Memberships

Monthly:

• Spin will refund/cancel Spin Unlimited monthly memberships if the refund/cancellation is requested within 7 days of purchase. Refunds will only be processed with 2 or less trips under the membership.

ANNUAL:

• Spin will refund/cancel Spin Unlimited annual memberships if the refund/cancellation is requested within 14 days of purchase. Refunds will only be processed with 4 or less trips under the membership.

----------

For any questions, feel free to e-mail us at [e-mail] or call us at 1-888-262-5189.