The scooter isn't turning on anymore even after I charged it. What do I do?

If a scooter is no longer turning on after charging, report the scooter as needing repair. Once you report the scooter as needing repair, drop it at a drop zone with other scooters and we'll come by and pick it up.

For additional information or assistance, please send us a message at [phone] or [e-mail].