Please check the email confirming your order has been shipped. Refer to the tracking number included in the email. If it's marked as delivered but you haven't received the package, please contact your shipping provider.
Articles in this section
- Spin Squad app not allowing you to pick up scooters?
- Where are the drop zones I need to deploy?
- When can I start picking up scooters?
- The scooter isn't where the app says it is. How do I continue?
- How do I mark the scooters I picked up on the app?
- How long does it take to receive power supplies?
- The charger isn't working, what do I do?
- I still haven't received my power supplies, what is going on?
- What to do if the scooter you pick up is broken
- How many scooters can I charge per day?