Having your ride stolen can be quite daunting. However, we have some helpful tips to avoid a situation like this.
Be sure to pause or end your ride if leaving the vehicle unattended. Please note, while the vehicle is paused, you will still be charged the per minute fee (unless you have a Spin Pass active).
If your ride has been stolen and you cannot end the ride. Please contact us right away at firstname.lastname@example.org or 1-888-249-9698 and one of our amazing agents will assist you!